About arc-gleam
Dedicated to exceptional animal care since 2014
Our Story
arc-gleam began with a simple observation: pet owners in Australia needed reliable, professional care services they could trust completely. What started as a small dog walking operation in Sydney has grown into a comprehensive animal care provider serving thousands of families across the country.
Our founder, after years of working in veterinary clinics, recognised that many pet owners struggled to find quality care during work hours or travel. This gap in the market led to the creation of arc-gleam, where every team member shares a genuine passion for animal welfare.
Our Philosophy
We believe that quality pet care extends beyond basic needs. Each animal has a unique personality, health profile, and set of preferences that must be understood and respected. Our approach involves thorough consultations with pet owners, gradual introductions with caregivers, and continuous communication throughout every service engagement.
What Sets Us Apart
- Fully insured and certified team members
- Ongoing training in animal behaviour and first aid
- Real-time updates and photo reports
- Flexible scheduling to match your lifestyle
- Specialised programs for anxious or senior pets
Our commitment to transparency means you always know exactly how your pet is doing. We provide detailed notes after each visit, capturing everything from appetite to mood.
Meet Our Leadership
Rachel Nguyen
Founder and Director
Michael Torres
Operations Manager
Sophie Williams
Head of Animal Welfare
Trained team members
Cities served
Emergency support
Join Our Community of Pet Lovers
Whether you need daily walks, occasional grooming, or extended care while travelling, our team is ready to provide the attentive service your pet deserves.
Explore Services